Floral Substitutions

Fresh Flowers

We are committed to delivering your important emotional sentiments on time and as fresh and beautiful as possible. Because of the nature, seasonality, and regional availability of flowers it is sometimes necessary to make substitutions of equal or greater value. We will make every effort to maintain the "look and feel" of the arrangement by considering the overall shape, size, style, and color combinations. In single-variety arrangements the variety will take precedence over color. For instance, if an order is for yellow daisies, they will substitute another color of daisies, not another yellow flower. White roses and cream roses may be substituted for each other as well as peach roses and pink roses. Purple and pink orchids may need to be substituted for white orchids and visa versa.

 
Balloons

Some hospitals do not allow latex balloons with an arrangement. Mylar balloons may need to be substituted for latex balloons on some orders.

 
Plants

For green and blooming plants, similar plants may be substituted of equal or greater value. For one-of-a-kind plants, such as orchids, we will make every attempt to match the plant type, but may substitute with another color. Containers for plants will be as close as possible.

 
Gift Baskets

Substitutions within a basket may be made with items of greater or equal value if necessary to guarantee freshness and timely delivery.

 
Substitutions for Special Occasions

Due to the importance of delivering orders for special occasions, such as funerals, birthdays, and anniversaries, on specific days, we may make a substitution of equal or greater value to ensure timely delivery, if the flowers you requested are not available, and we are not able to contact you via the phone number(s) or email address you provided.

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Contact Us

  • Fortino's Flowers and Gifts
  • 248-683-4446
  • 220 South Telegraph
    Pontiac, MI 48341
    Mon-Thur: 9am-5pm
    Fri: 9am-6pm
    Sat: 9:30am-5pm
    Sun: Phone orders for Sympathy only

About us

fortinos-pontiac-michigan

Fortino's Flowers has been proudly delivering flowers to the Pontiac/Waterford community for over 20 years. We are a family owned business. We strive to provide a quality product that is affordable and creative.